Measuring Quality of Relationships: Using ICMMs‚ Understanding Company-Community Relations‚ Toolkit (Shift, 2021)

Description

This is one of Shifts 8 resources (click here) to help companies assess the quality of relationships with stakeholders to respect human rights. This short document explains the importance of developing and improving the relationship between companies and their host communities. As a useful tool to enable this, it introduces the ICMMs toolkit, Understanding Company-Community Relations Toolkit‚ (click here). In addition, the case of Gold Fields, a mining company in South Africa, is briefly introduced in this document, because Gold Fields used the ICMMs Toolkit, which helped the company evaluate and improve the relationship with local communities. Youn can find the case study of Gold Fields here.