Challenge Area
Working with Communities
Ineffective security management can undermine the rights and development of communities, jeopardizing the company’s social license to operate. Communities should therefore be systematically engaged on security issues relating to company operations.
This section helps navigate topics like:
- How to build trusted relationships with representatives of all members of the community, including women and indigenous peoples
- How to manage tensions and address social conflicts
- How to get senior company management buy-in for community engagement
The good practices included in this Toolkit are not meant to be prescriptive. It is up to the user to evaluate whether they could be feasible, useful and appropriate to the local context in a specific situation on the ground.
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