Effectiveness Criteria for Non-Judicial Grievance Mechanisms

Excerpt from UN Guiding Principles on Business and Human Rights, no. 31:

In order to ensure their effectiveness, non-judicial grievance mechanisms, both State-based and non-State-based, should be:

  1. Legitimate
  2. Accessible
  3. Predictable
  4. Equitable
  5. Transparent
  6. Rights-compatible
  7. A source of continuous learning
  8. Based on engagement and dialogue